Ratings & Reviews

Overall Rating

5.00(51 reviews)96.1% of customers recommend this property

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Resident Reviews

Quiet, friendly,nicely maintainedsubmitted by Gregory H. - |Recommended: YesI would say its quiet, friendly and nice. the only complaints I have are with flooring carpet not quality and tile is not real some kind of synthetic type that tears
Best complex I've ever lived in submitted by Andrea W. - |Recommended: YesHighly, highly, recommend. The complex is beautiful and extremely well maintained, my apartment is beyond awesome, and the leasing and maintenance staff here are head and shoulders above the rest. This management company has written the book on customer service and truly appreciates their tenants. I finally feel like I'm home
Quiet and safe communitysubmitted by Marissa G. - |Recommended: YesThe office maintenance staff are super friendly, professional, and helpful. The grounds are beautiful immaculately kept. There is one ongoing plumbing issue, but other than that I'm super pleased with the building in general. It's safe, clean, and close to my work. Not to mention so far all the neighbors I have met have been lovely. Also, although I'm not super social, I do appreciate the events the front office arrange. They are cute and family friendly. It's awesome they alert through social media.
Greatsubmitted by Fred B. - |Recommended: YesGood location, activities for residents, very good maintenance
Renter Bewaresubmitted by Marianne N. - |Recommended: NoBack in winter of 2013 I needed to break my lease here to move for a job. I paid over 7,000 to break the lease without hesitation. Then I moved out and turned in my keys 2 months before I technically had to vacate. I made a HUGE mistake of not having someone walk the apartment with me at move out to record any charges for cleaning, damages, etc. We left it spotless. So I was shocked when months later I received a summary that not only were they keeping my security deposit there were additional charges. I owed a balance. When I reached out to the office they sent me pictures of a few items. But NO pictures of the big ticket items. In an email from the leasing agent I was told there is a 3rd party company that comes in and cleans. They decide what needs to be cleaned and then they send them a bill. So this cleaning company doesn't get paid if they don't find something to clean, right I refuse to pay the 150 bc I will not be taken advantage of. They win bc now my credit is ruined.
response from property -Marianne, Thanks for reviewing our community. When residents need to move, we always appreciate their efforts to leave their apartments in the best possible condition, yet it’s true that sometimes security deposits cannot be returned due to damages beyond normal wear and tear. When this happens, it’s our policy to always summarize the reasons for extra charges and present an itemized list, along with invoices for repairs. We also make every attempt to send a former resident several notifications pertaining to outstanding balances prior to ever sending someone to collections. It appears as though these policies were followed in this situation, and several months elapsed without a response. If you would like to discuss your specific experiences, please call the management office at your earliest convenience. We’d be more than happy to review your situation.
We really love living here submitted by Eric C. - |Recommended: YesI would say that it's the best little community to live in. The staff is awesome The buildings are always perfectly clean,
Very nice place to live.submitted by Radim K. - |Recommended: YesClean nice place with friendly people.
Perfect location and beautiful apartments but issues with managementsubmitted by Teresa F. - |Recommended: YesThe location is perfect. The apartments and grounds are very nice. Ashley is wonderful, friendly and I believe she treats all tenants the same fair. Management is not accommodating and unprofessional. Manger has disciplined employee in front of me and gossiped about a previous tenant returning to property. Response time is bad from manager. Utility bills are not processed fairly, I was charged more for an unoccupied unit than when it was occupied. Manager never responded when asked how this occurred, said she would follow up. I am still waiting on a response and has since then been charged utilities again a second month for a vacant unit with no response from manager again. In February, I requested a report of the times that my unit was entered accessed via secure key access and learned the reporting system does not work. I was given a report of last entered date that was before I moved into the unit over 2 years ago. I am still waiting on update from manager, it is now April. Current manager is not friendly and other tenants have complained of same experience with her.
Great clean and friendly place to livesubmitted by Vanessa S. - |Recommended: YesPeaceful
Great service, nice apartment layout, and great facilitiessubmitted by Miguel V. - |Recommended: YesFrom the moment we worked with Ashley, living at the The Grove has been truly a great experience. The maintenance team is very responsive, the facilities and amenities are always clean and available to use, and the apartment has been great to call home the last 3 years. My wife and I love it here and highly recommend The Grove for anyone looking for a safe, reputable, and beautifully maintained apartment.
Very nice property with a lot of amenitiessubmitted by Jerry S. - |Recommended: YesThe property is very elegant and the staff is friendly and helpful.
Awesome apartmentsubmitted by JING L. - |Recommended: YesStaff are very friendly and their work is very efficiency. Package has never been lost even in holiday season. The whole community is very quiet which I love it.
It is great.submitted by Sarah B. - |Recommended: YesIts a nice, calm, and very welcoming community.
No were more pleasant to live and staff one word will describe them Awsome submitted by Chris K. - |Recommended: YesLiving at the grove is a out of this world experience forget all the rest of the apartments around the area one visit here and you will amazed and the staff top notch Esoecialy Karen the property manager and Tessa and I can't forget Ashley
Reviewsubmitted by Brad L. - |Recommended: YesI love it here. The prices are a little high, but the living conditions are phenomenal. My only complaint is that my heat has stopped working twice. 4.5 5

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